About us

Acas (Advisory, Conciliation and Arbitration Service) provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law. We support good relationships between employers and employees which underpin business success. But when things go wrong we help by providing conciliation to resolve workplace problems.

We also provide good value, high quality training and tailored advice to employers. Our expertise is based on millions of contacts with employers and employees each year and we are governed by an independent Council, including representatives of employer and employee organisations and employment experts.

Our vision

Acas will be widely recognised as Britain's leading impartial authority on workplace relationships and effectiveness.

We will provide employers and employees with a unique combination of digital, practical and expert services, to help them build thriving workplaces and working lives.

Our values

Our future matters

Our customer matters

Our people matter

Our work matters

What we do

To drive sustained organisational effectiveness and productivity and improve the quality of working life across the economy through practical advice and expert support.

To assist organisations and individuals to manage conflict and resolve disputes at work.

To shape and inform policy thinking and practice on employment issues which contribute to fair, effective and efficient working relationships.

Watch our video to find out who we are and what we do.

Listen to our customers and stakeholders

Acas publications

You can download or order booklets, leaflets and handbooks covering a wide range of employment matters, from writing a contract of employment, to holiday entitlement, to the latest employment legislation, from our Publications section.

Working at Acas

View our Join Acas page to find out the latest vacancies and hear from members of staff what it's like working at Acas.

Find out more about Acas work around Great Britain.