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Why choose Acas? Some of the benefits...

You can find other great opportunities with a range of civil service organisations listed on the civil service jobs portal.

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Acas Helpline Adviser (Grade 10/Executive Officer)

We are currently recruiting to our Helpline, which advises employers and employees on employment law and good practice.

No previous experience in the law is required and all entrants receive extensive training.

You will be helping callers to resolve their workplace disputes and prevent issues from escalating into something more serious. 

Location: Manchester, Newcastle and Nottingham

Closing date: 28 May 2017

View details or apply

Hear more about the role of an Acas Helpline Adviser

"My friends wondered why I wanted to join Acas, after spending most of my career working at global investment banks. "What they didn't know is that Acas offers challenges and opportunities that you're not exposed to in the corporate world. From the very start I found myself seeing some high level industrial disputes we were working on and I saw the full scale of real-world impact that Acas has.

"I work with employers from different sectors in making their workplaces the best they can be. Acas helps millions of people every year, and we tailor our help to their individual needs. Acas keeps employees working, Britain productive and the economy buoyant.

"My big message for others is if you want to challenge yourself and to grow, then Acas is the place for you. You'll also be joining the civil service so where better to develop your career aspirations and goals?

"Want to find out more about working at Acas? I'm happy for you to connect to me on LinkedIn."

Anna Lakshmi Sabapathy, Senior Adviser at Acas

A bit more about us and our work

Diversity at Acas.

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About apprenticeships at Acas.

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Hear more about our work and how we help our customers

Working at Acas

"I started work for Acas four years ago as a Helpline Adviser in Glasgow. Before coming to Acas I worked in customer service and retail after graduating university. With the help of management and my own willingness to get on, I have developed and progressed in my role and I am now a tutor, deputy manager and work on early conciliation.

"I very much enjoy working with Acas and really feel part of a 'team'. There are shared common goals and we all help and support each other to reach these. I forward to what the future holds for me in the organisation."

Helpline Adviser, Acas Glasgow

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