Advice leaflet - Managing performance for small firms

This leaflet gives small businesses a summary of the requirements for managing staff performance in the workplace.

It sets out:

  • What is performance management, how does it work and where to start
  • What an appraisal system is and how it works
  • What are objectives and how to set them
  • How to carry out and prepare an individual appraisal
  • How to deal with unsatisfactory performance.

It also includes a sample appraisal form and sample smart objectives.

The leaflet is available to download from the 'Download PDF' link below.