East of England team

Marina Glasgow - Director East of England

Marina Glasgow joined Acas in 2001 with considerable management experience gained with the Ministry of Defence. As an individual conciliator Marina resolved employment tribunal disputes, before developing a particular interest in collective dispute resolution. Marina has worked with many trade unions and management teams to improve their employment relations and resolve large scale disputes. She is no stranger to war zones, but generally comes through unscathed, usually leading other parties to safety.

As a trainer, mediator and then a senior adviser Marina delivered training courses throughout East Anglia on all aspects of employment law and management best practice. She enjoys researching and 'translating' employment legislation into practical business solutions, and has a particular interest in TUPE legislation, communication skills, personality types and leadership.

These days Marina leads the Acas team as Director for the East of England providing leadership and direction to a team of managers, conciliators, trainers, mediators and business support professionals.

Our Senior Advisers

Joanna Nunn

Joanna is a Senior Adviser working with businesses of all sizes as well as public and third sector organisations, providing advice and designing and delivering bespoke training to meet organisation's needs. As an accomplished facilitator she enjoys working with organisations to resolve collective disputes and improve employment relations. Joanna's particular interests include: change management; service restructure, equality and diversity and conflict management.

As an experienced mediator, Joanna has helped individuals and groups overcome relationship difficulties enabling them to work more constructively together.  She also has experience of introducing employee coaching and mentoring programmes. 

Joanna has worked for Acas for over 12 years, having previously worked in the agriculture, logistics and wholesale supply sectors. An experienced manager, she has a wealth of knowledge in all areas of Acas work having trained individual conciliators and mediators, giving her extensive knowledge and experience of handling employment issues and dispute resolution

Jo has a Postgraduate qualification in individual employment dispute resolution from the University of Greenwich and is ITOL qualified.

Karen French

Karen has over 20 years experience with Acas and is a Senior Adviser and Collective Conciliator resolving disputes between groups of workers and management covering Essex. CIPD qualified, Karen has also gained the Postgraduate Certificate in Individual Employment Dispute Resolution.

She has a wide range of experience in resolving disputes of all kinds, individual and collective, as well as advising and training on employee relations issues, including employee engagement, workplace conflict, consultation and investigations.

She has recently been working in collaboration with Public Health England on the design and delivery of training to support managers dealing with health in the workplace, in particular the management of mental health.

Karen is an experienced mediator and delivers Acas' accredited mediation skills training courses (Certificate In Workplace Mediation) as well as advising organisations on mediation policy and procedures.

Simon Maybury

Simon has over 14 years experience with Acas and works with organisations of all types, sizes and sectors as a Senior Adviser/Conciliator covering Bedfordshire and Hertfordshire to help organisations develop good workplace relationships.

Simon provides conciliation for management and trade union teams covering a range of employment disputes. He also has considerable experience training employers, managers and employee representatives in effective employment relations. He has expertise covering a range of training topics including effective recruitment, handling difficult conversations and equality and diversity. In addition he facilitates workshops for organisations to assist all parties to deal jointly with issues such as change management, information & consultation and employment engagement.

His skills include diagnostic and problem-solving skills, facilitation skills and designing and delivering programmes for bespoke training and workshop events.

Maria Shinn

Maria has worked for Acas since 2002, having previously worked in the private sector in education and other positions as well as other government departments. She has a wealth of Acas experience including Helpline, conciliation, training and the management of teams as well as mediation.

She is currently working as the Senior Adviser for Bedfordshire and Cambridgeshire delivering and designing training and business solutions for businesses of all sizes in matters relating to employment relations and law in the East of England and London. Specialisms include; performance management, team interaction, discipline and grievance, change management and employee surveys.

As an experienced mediator in individual employment disputes, Maria has worked with a wide range of employment sectors including local education authorities, local government, the aviation industry and medical practices amongst others. Her additional qualifications in Counselling gained outside of her work role, complement this work, and help her to resolve disputes between groups.

Maria is ITOL qualified and also holds the CEREL qualification from the University of Strathclyde.

Phil Rimmer - Senior Collective Conciliator

Phil has worked for Acas quite a few years. He has been a Senior Adviser covering Norfolk and Suffolk for 12 of those, with a particular interest in industrial relations and problem-solving.

Phil specialises in collective conciliation, where disputes between employers, trade unions and employee representatives have been unable to be resolved. The work covers a wide range of issues - with particular focus on pay, union recognition, terms and conditions and redundancy.

He gets involved in around 20 disputes in Norfolk and Suffolk each year, with a success rate of over 90%. The skills involved avoid conflict becoming confrontational, and Phil has considerable experience of problem-solving, and in getting disputing parties to work better together.

He also organises and oversees union recognition ballots, and takes a lead role in the preparation of information for disputes going to arbitration and collective mediation.

Tina Whitehead - Senior Adviser

Tina Whitehead joined Acas in 2013 with considerable management experience gained running her own logistics business and in the civil service. As an individual conciliator manager Tina managed a team of Acas Conciliators resolving employment tribunal disputes including equal pay claims, before moving on to become a full-time trainer, delivering courses throughout East Anglia on all aspects of employment law and management.

Tina's particular areas of interest are change/people management and communications skills.

The Training Team

Steve Tullock - Training Manager

Steve has over 20 years experience with Acas as Area Business Support Unit Manager, Helpline Manager, Individual Conciliator, Trainer and now Training Manager for the East England.

As Training Manager and an experienced member of the East of England training team, Steve effectively oversees and directs the comprehensive range of good practice services we provide to support organisations throughout East Anglia. He has responsibility for the design, delivery and evaluation of training events covering a wide range of employment law and employment relations topics, and specialises in the provision of bespoke workplace training courses for employers across all sizes and sectors.

Having run his own business for many years, Steve understands the challenges facing businesses in the Eastern Region. He is keen to contribute to the effectiveness and productivity of organisations by improving employment relations practices and procedures. His experiences in the business community underpin his beliefs that with the right mindset, training, support and advice, we all have the ability to develop and achieve what some times looks like the impossible!

He is an active member of employer and employee forums in the region enabling him to keep abreast of regional and national developments and to provide essential employment relations updates.

Erin Fulton-McAlister

Erin joined Acas in 2018 and works as a Trainer/Adviser covering Norfolk, Suffolk and Essex to help organisations of all types, sizes and sectors get the best out of their people.

Prior to working for Acas, Erin has worked within a wide range of employment sectors, primarily linked to the life sciences industry. This has included academic institutions, SMEs, and the civil service. As the daughter of a small business owner, Erin is acutely aware of the challenges that SMEs can face, and is keen to help employers develop practices and procedures that work for them and their staff. She provides clear and accessible advice to employers, covering issues such as HR for beginners, discipline & grievances, absence management, contracts of employment and shared parental leave and pay.

Her particular areas of interest are people management and equality/diversity.

Kirsty Fitzjohn - Trainer and Regional Publicity Manager

Kirsty Joined Acas in 2009 as a Helpline Adviser and has since carried out a variety of roles in Acas East of England and Acas National. Working at our Head Office she designed and wrote the Acas web guidance for schools and researched and drafted Acas guidance for Homeworkers.

Since then Kirsty has worked at Acas National's Communications Team working on internal communications, PR and marketing before moving on to resolving employment tribunal claims through conciliation and then joining the training team.

Prior to working for Acas Kirsty has experience working in the education sector, social services and the private sector. As a former school governor, her particular area of interest is the education sector, but she is also interested in communication skills and TUPE.